Last updated: 20 February 2026
Welcome to Fundermatcher. These Terms of Use ("Terms") govern your access to and use of the Fundermatcher platform, website at fundermatcher.com, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree to these Terms, you must not use the Service.
Fundermatcher is an AI-powered grant matching and application writing platform designed for UK charities and non-profit organisations. The Service helps charities identify suitable funders from our database and draft grant applications using artificial intelligence tools.
Fundermatcher is a service operated by NoviumAI, a trading name of Gradingly Limited, a company registered in England & Wales under company number 12771192, with registered address at Gradingly Office, Lavant House, West Lavant, United Kingdom, PO18 9AB ("we", "us", "our"). You can contact us at support@fundermatcher.com.
When making a payment through Fundermatcher, the charge will appear on your bank or card statement as NoviumAI or NOVIUMAI. For any billing or payment queries, please contact us at support@fundermatcher.com.
The Service is designed for UK-based charities, non-profit organisations, social enterprises, and community interest companies. By using the Service, you represent that:
To use the Service, you must create an account using a valid email address. We use passwordless authentication — you will receive a secure sign-in link by email each time you log in.
You are responsible for:
Each account is associated with an organisation. The person who creates the account becomes the organisation owner and may invite additional team members, subject to plan limits.
We offer tiered subscription plans based on your organisation's annual income. Current plans and pricing are displayed on our pricing page. We reserve the right to change our pricing at any time, with reasonable notice to existing subscribers.
Charities with an annual income under £30,000 may be eligible for free access. To apply, email support@fundermatcher.com.
New users receive a 7-day free trial that includes up to 5 funder matches. You will not be charged during the trial period. If you do not subscribe to a paid plan before the trial ends, your access will be limited to the free tier.
Payments are processed securely through a third-party payment provider. We accept major credit and debit cards. By subscribing to a paid plan, you authorise us to charge your payment method on a recurring basis (monthly or annually, depending on your selection).
Monthly subscriptions have a 12-month minimum commitment period. You may cancel at any time, but your subscription will remain active until the end of the 12-month commitment period. Annual subscriptions are paid upfront for the full year.
We offer a 30-day money-back guarantee for new paid subscribers. If you are not satisfied with the Service within 30 days of your first payment, contact us at support@fundermatcher.com to request a full refund.
You can manage or cancel your subscription through the customer portal, accessible from your account settings. Upon cancellation, you retain access to the Service until the end of your current billing period or commitment period, whichever is later.
If a payment fails, your account may be placed in a "past due" state. We will attempt to collect payment and may restrict access to paid features if payment is not received within a reasonable period.
Each subscription plan includes limits on usage (such as the number of searches, AI chat messages, saved funders, team members, and document uploads). Current plan limits are displayed on our pricing page. If you exceed your plan limits, you may need to upgrade to a higher plan to continue using certain features.
The Service uses artificial intelligence to generate funder matches, grant application drafts, research summaries, and other content. The AI is designed as an aid to your grant writing process — it is not a replacement for your own judgement, expertise, and knowledge of your organisation. You acknowledge and agree that:
Do not enter sensitive, confidential, or highly personal information into the Service. This includes but is not limited to:
Your Content is processed by third-party AI services (see Section 10) and stored on cloud infrastructure. While we take reasonable steps to protect your data, you should only share information that you would be comfortable including in a grant application or sharing with a funder. If you accidentally enter sensitive information, contact us immediately at support@fundermatcher.com so we can assist with its removal.
Our database contains information on over 3,500 UK grant-making organisations. While we endeavour to keep this information accurate and up to date, we do not warrant that:
You should always verify funder information directly with the funder before submitting an application.
You may provide content to the Service including your organisation's profile information, charity details, descriptions of your work, grant application drafts, and uploaded documents such as annual reports and strategic plans ("Your Content").
You represent and warrant that:
We use Your Content solely to provide and improve the Service. This includes processing Your Content through third-party AI services (see Section 10) to generate matches, draft applications, and provide other features. We do not sell Your Content to third parties.
You retain ownership of Your Content. Grant application drafts and other outputs generated by the AI using Your Content belong to you. We retain no ownership rights over AI-generated outputs created for your account.
To provide the Service, we use trusted third-party services that may process Your Content, including:
Each third-party service is governed by its own terms and privacy policy. We select our providers carefully and require appropriate data protection safeguards, but we cannot control how third parties process data once it is shared with them. For more information, see our Privacy Policy.
Organisation owners and administrators may invite additional team members to the account. The organisation owner is responsible for:
The number of team members is subject to your subscription plan limits.
You agree not to:
We reserve the right to suspend or terminate your account if we reasonably believe you have violated these Terms.
The Service, including its design, code, algorithms, funder database, scoring methodology, and branding, is the property of Fundermatcher and is protected by intellectual property laws. You may not copy, modify, or create derivative works based on the Service except as expressly permitted by these Terms.
"Fundermatcher" and our logo are our trademarks. You may not use them without our prior written consent.
The Service or certain features may be designated as beta or early access. Beta features are provided "as is" and may be changed, suspended, or discontinued at any time without notice. We may introduce, modify, or remove features as the Service evolves.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
To the maximum extent permitted by applicable law:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
You agree to indemnify and hold harmless Fundermatcher and its officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with:
You may close your account at any time by contacting us at support@fundermatcher.com. We may suspend or terminate your account if you breach these Terms or if we discontinue the Service.
Upon termination, your right to use the Service ceases immediately. We may retain Your Content for a reasonable period in accordance with our Privacy Policy and applicable law. You may request deletion of your data by contacting us.
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree with the changes, you should stop using the Service and close your account.
If you have any questions about these Terms, please contact us at:
Email: support@fundermatcher.com